Amber Lounge Hospitality Booking Terms & Conditions


A contract shall be deemed to have been made between Amber Lounge Pte. Ltd. (the Company) and the client (the Client) when the Client has confirmed requirements by completing, signing and returning by post, email or hand the booking form and the Company has accepted such booking.

Tickets and hotel vouchers will not be dispatched until full payment is received.
Service/staff passes are not available from the Company for any hospitality booked.

Lost tickets cannot be refunded or replaced.

Accommodation is pre-paid on the basis stated on confirmation and all extras must be paid for on departure and are the Client’s liability.

By confirming the booking, the Client or any person in the Client’s party’ accepts responsibility for any damages caused by himself to interiors or fixtures of the venue and agrees to reimburse repair costs or damages if necessary.

Any missing items provided by the Company will be charged to the Client.

Upon receipt of an order, an invoice will be raised and 100% is payable on the specified payment conditions detailed upon signature of this contract and as on the invoice.
If payment by return is requested, then we expect you to adhere to this. If payment is not made within 14 days of the date of the invoice issued by the Company, then we reserve the right to charge interest at an annual rate of 2.5% above the prevailing banks base rate, such interest to be calculated on a day-to-day basis on the balance outstanding from the due date for payment until payment is received in full by the Company.

Any hospitality, race tickets, accommodation and flights once confirmed 100%.
At no circumstances will deposits be returnable. Apart from circumstances as mentioned in clause 5.i

5.i The Company shall not be liable to the Client for failure to provide the booking if such failure is due to circumstances beyond the reasonable control of the Company including (but not limited to) act of God, war, terrorist activity, strike, lock-out, industrial action, political insurgence, fire, flood, drought, tempest or any other natural or man-made eventuality, Covid-19 governmental decisions, pandemics, mechanical or technical breakdowns or suspension or cancellation of an event by the third parties. The Company reserves the right to cancel the booking if they do not reach the minimum participants by the registration deadline, or any other issue that would prevent the event from running. Should this arise, Company will use its best efforts to re-arrange the booking or Event. If able to provide a substantially similar Hospitality Package or Event, then Client’s booking for the relevant Hospitality Package or Event shall remain valid for the rescheduled or relocated Hospitality Package or Event, this with a possible cost to Client for part of Company’s costs inevitable to this reallocation. If unable to provide a substantially similar Hospitality Package or Event, Client will be entitled to cancel the booking and claim a refund save that Company shall be entitled to retain any booking or administrative costs reasonably incurred prior to the date of cancellation. If the Event, Hospitality Package or any part thereof is cancelled as a result of Force Majeure Event and is not rescheduled, then fees will be returnable with a possible small fee for irretrievable costs and management time if occurred.
5.ii In the event that the Client shall have a claim against the Company in relation to bookings not supplied by the Company under the contract and not caused by any of clause 5.i’s events, the Company’s liability shall be limited to the amount of the price paid by the Client for such booking and shall not extend to any consequential loss or damage suffered and the Company’s liability under this condition.
5.iii Shall be lieu of and to the exclusion of any other liability to the Client whatsoever provided always that nothing contained in the condition.
5.iv Shall exclude any liability of the Company for the death or personal injury suffered by the Client due to negligence on the part of the Company or its employees.

5.v In the event that the Client shall be dissatisfied with or have any complaint against the Company in relation to any goods or services supplied by the Company under the contract the Client must notify the Company in writing of the dissatisfaction or complaint within seven days of the event concerned.
Failure to comply with condition 5.v shall debar the Client from making any claim against the Company at a later date save for a claim relating to death or personal injury suffered by the Client due to negligence on the part of the Company or its employees. No term of this agreement shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by a third party.
5.vii The Client agrees that the limitation of liability in clause 5 is fair and reasonable.

We recommend that all passengers traveling overseas to take out personal travel insurance. The Company accepts responsibility for arranging with due diligence and attention bookings with third parties on behalf of the applicants. We cannot accept liability for any loss or damage arising out of acts or omissions of carriers, hotels, restaurants and any other third parties over which we have no direct control. The Client agrees that the Company contracts such parties as the agent on their behalf.

The contract shall be governed by and construed in all respect in accordance with the Laws of the United Kingdom.

Registered Office:
Amber Lounge Pte. Ltd
Reg No: 202203146R